Stampik, GA4 & Conversion Tracking for Stamp Manufacturing

How Stampik's custom-stamp site got a GA4 + GTM setup tracking 8 conversion events across every enquiry channel — forms, calls, and messaging apps.

Stampik, GA4 & Conversion Tracking for Stamp Manufacturing
Industry
Manufacturing
Country
Ukraine
Delivered
2025
Timeline
1 week
Services
2 disciplines
Our role
Analytics & conversion tracking
Project context

The starting point.

Stampik is a Ukrainian manufacturer of custom stamps, seals, facsimiles, and corporate marking solutions. Customers typically browse products online before contacting the company to discuss design requirements, place an order, or request a consultation. Since orders are initiated through several communication channels rather than a traditional online checkout, the business required a reliable Google Analytics 4 setup capable of measuring every customer enquiry and providing accurate marketing performance data.

The challenge

Enquiries scattered across calls, forms, and chat apps went unmeasured

The website functions as a lead generation platform rather than a standard eCommerce store. Potential customers often compare products, review pricing, and then choose the most convenient way to contact the company. Some call directly, while others submit enquiry forms or continue the conversation through Telegram, Viber, WhatsApp, email, or social media. Without comprehensive conversion tracking, many valuable customer interactions remained invisible. This limited the company’s ability to evaluate marketing performance, understand which acquisition channels generated enquiries, and make confident decisions about future advertising investments.

The solution

One GTM-driven GA4 framework capturing every enquiry channel

A complete Google Analytics 4 implementation was built using Google Tag Manager to measure every meaningful customer interaction throughout the website. Rather than focusing only on enquiry forms, the tracking framework measured phone calls, email clicks, Telegram, Viber, WhatsApp, Facebook, Instagram, and completed contact forms. This ensured that every potential customer enquiry became part of the company’s analytics reporting regardless of how visitors chose to communicate. Each event was validated using Google Analytics DebugView and Google Tag Manager Preview Mode to guarantee accurate data collection before deployment. The implementation created a unified measurement framework that reflects how customers actually purchase custom stamp manufacturing services.

What we set up

The measurement stack we built.

Successfully implemented a complete Google Analytics 4 measurement infrastructure for a WordPress website offering custom stamp and seal manufacturing. Configured 8 conversion events, including contact form submissions, phone calls, email clicks, Telegram, Viber, WhatsApp, Facebook, and Instagram interactions. The implementation provided complete visibility into every customer enquiry, allowing the business to accurately measure lead generation across multiple communication channels.

Stack we used

Tools and platforms in this build.

  • Google Analytics 4
  • Google Tag Manager
  • Conversion tracking
  • GA4 DebugView
Business impact

What the results meant.

The completed analytics implementation provided complete visibility into the company’s lead generation process. Instead of measuring only a portion of incoming enquiries, the business can now evaluate every important customer interaction across all communication channels. This enables more accurate reporting, improved marketing analysis, and better understanding of how prospective customers engage with the business before placing an order. With Google Analytics 4 measuring every lead consistently, the company now has a reliable analytics foundation that supports future advertising optimization and more informed business decisions.

Plan your build

Have a similar problem? Let us scope it.

We'll implement Google Analytics 4, Google Tag Manager, and complete lead tracking for forms, phone calls, email, messaging apps, and social media interactions so every customer enquiry is measured accurately and your marketing decisions are based on reliable conversion data.