INteriorIN, GA4 & Conversion Tracking for Interior Design

How INteriorIN got a GA4 and Google Ads conversion tracking setup in GTM to measure consultation enquiries and phone calls across its WordPress site.

INteriorIN, GA4 & Conversion Tracking for Interior Design
Industry
Professional Services
Country
Ukraine
Delivered
2025
Timeline
1 week
Services
2 disciplines
Our role
Analytics & conversion tracking
Project context

The starting point.

INteriorIN is an established interior design studio with more than 20 years of experience, delivering residential and commercial design projects across Ukraine and Poland. Since every project begins with an initial consultation rather than an online purchase, the website serves as a lead generation platform where each enquiry represents a potential long-term client. The business required a Google Analytics 4 implementation capable of accurately measuring customer enquiries and providing reliable conversion data for marketing analysis and advertising optimisation.

The challenge

Portfolio browsers and real enquiries looked identical

Interior design projects involve a longer decision-making process than most online services. Potential clients typically explore the company’s portfolio, review completed projects, learn about the design team, and compare studios before deciding to request a consultation. Without accurate conversion tracking, it was impossible to distinguish between visitors simply browsing the portfolio and those demonstrating genuine buying intent by calling the studio or submitting a consultation request. This limited the ability to evaluate marketing performance and optimise advertising campaigns using reliable business data.

The solution

GA4 and GTM tracking for consultation forms and calls

A complete Google Analytics 4 measurement framework was implemented using Google Tag Manager as the central tracking platform, with a measurement strategy focused on qualified lead generation rather than website traffic alone. The implementation captured every meaningful customer interaction, including consultation request forms and direct phone calls, ensuring that the business could accurately measure how prospective clients initiated contact. Google Ads conversion tracking was integrated to provide advertising campaigns with reliable conversion signals, allowing optimization toward genuine enquiries instead of basic engagement metrics. Every event was validated using Google Tag Manager Preview Mode and Google Analytics DebugView to ensure consistent and accurate data collection across the WordPress website.

What we set up

The measurement stack we built.

Successfully implemented a complete Google Analytics 4 measurement infrastructure for an interior design studio serving residential and commercial clients in Ukraine and Poland. Configured lead generation tracking for consultation request forms and phone calls, implemented Google Ads conversion tracking, and built a reliable measurement framework to accurately capture high-value enquiries across the website.

Stack we used

Tools and platforms in this build.

  • Google Analytics 4
  • Google Tag Manager
  • Conversion tracking
  • Google Ads
  • DebugView
Business impact

What the results meant.

The completed analytics implementation provides the studio with reliable visibility into its lead generation process and customer acquisition performance. Every qualified enquiry is now measured consistently inside Google Analytics 4, allowing the business to understand which marketing activities generate potential design projects rather than simply attracting website visitors. Accurate conversion data supports more effective Google Ads optimisation, improves marketing attribution, and provides greater confidence when evaluating advertising performance. The business now has a scalable analytics foundation that supports future marketing growth and more informed investment decisions.

Plan your build

Have a similar problem? Let us scope it.

We'll implement Google Analytics 4, Google Tag Manager, phone call tracking, form tracking, and Google Ads conversion tracking to accurately measure every customer enquiry and provide the reliable data needed to optimise your marketing performance.