Case Studies

How we 3x’d inbound quotes for a custom trailer manufacturer

A 14-week build that turned a phone-and-PDF quoting process into a one-click WebGL configurator with CRM hand-off. The system, the wins, and what we would do differently.

Updated 1 min read

Golden State Trailers, a custom-trailer manufacturer in California, had a great product and a bad funnel: every quote required a phone call, a hand-drawn sketch, and three days of back-and-forth. Inbound was capped by how many quotes the team could write per week.

The system we built#

A WebGL configurator on the homepage lets dealers customize every trailer in real time, swap the chassis, change the deck, add lighting packages, see live pricing. On submit, the configuration becomes a PDF quote and a CRM lead, all in 30 seconds.

The numbers#

  • 3x inbound quote volume in the first quarter
  • -68% time per quote, mostly recovered SDR hours
  • +42% close rate, qualified leads convert better
  • 24/7 configurator uptime, no human required for a quote

What we would do differently#

We underweighted the dealer training program. The configurator is intuitive for a buyer; for a dealer who used to walk customers through paper, the UX needed three rounds of in-person sessions before adoption stuck. Build the training program in week 1, not week 12.

Read the full case study or browse other systems we have shipped.

More from Case Studies